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Grammar and Punctuation: Make a Great First Impression

Grammar and Punctuation: Make a Great First Impression

  You’ve just written a business report, blog post, news article, copy for your website or marketing piece, and you’re ready to hit Publish. But wait — are you sure your copy is error free? Every word you publish under your name or the name of your...
How to Understand Your Customers and Increase Sales

How to Understand Your Customers and Increase Sales

If you’d like to increase sales, I have an exercise for you. I want you to begin to define your avatar(s). You may have more than one, in fact, you probably will. Wait – what’s an avatar? You may also have heard them referred to as personas. Same thing....
Writing Tool: Expresso

Writing Tool: Expresso

Writing for the internet requires the ability to make a point quickly. Readers are busy and stressed, there is far too much noise online, and few of us have the time or inclination to read long blocks of text. [Tweet “The best online writing is tight, with no...
Facebook: It's Copywriting

Facebook: It's Copywriting

If you own a business, or work for a nonprofit or church, it’s likely you’re an administrator for at least one Facebook page. As it’s increasingly difficult for brands and organizations to get traction on Facebook without paying for ads, it’s...