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How to Use Twitter, Part 2: How to Tweet

How to Use Twitter, Part 2: How to Tweet

This post is the second in my Twitter series that will go through April. If you haven’t read last week’s post, How to Use Twitter, Part 1: Get Started, go catch up now, then come back and read about how to tweet. Twitter was established as a microblogging platform,...

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How to Use Twitter Part 1: Get Started

How to Use Twitter Part 1: Get Started

I frequently get asked how Twitter works. Despite the fact that most people know about it, many don’t understand it and find it intimidating. Twitter posts, or tweets, can include text, photos, videos, or GIFs. It’s easy enough to tweet, but tweeting well is a...

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Email Personalization: Be Relevant

Email Personalization: Be Relevant

Two terms you'll hear a lot when you read about email marketing are email personalization and segmentation. What do they mean, what should you do with them, and how can they help you increase response to your email messages? I’m going to answer these questions in this...

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Small Business Social Media: How to Schedule Posts with Buffer

Small Business Social Media: How to Schedule Posts with Buffer

Buffer: My Favorite Scheduling Tool for Small Business Social Media For a small business, social media is a critical piece of your marketing strategy that requires time, effort, and resources. It doesn't stop with posting — an effective social media program includes...

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Email Marketing: The 7 Deadly Sins

Email Marketing: The 7 Deadly Sins

Don't Be Spammy. Don’t add people to your list who have not expressly opted in. There are laws that govern this, and the salient point of these laws is that you must have an explicit opt-in to your list. The read must know what they are signing up for and what they...

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7 Small Business Holiday Marketing Tips

7 Small Business Holiday Marketing Tips

It's time to start thinking about holiday marketing for your small business. In fact, if you're just starting to plan your holiday marketing, you're behind. According to Crowdspring, the holiday months drive 30 percent more revenue for e-commerce businesses than other...

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Speaking: A Complete Guide to Rocking It

Speaking: A Complete Guide to Rocking It

Speaking is one of my favorite parts of my job. I have almost no stage fright, in fact, I have fun in front of an audience and I try to make sure the audience does too. What I've learned is that it's important to be authentic and relaxed, to be yourself, and to care...

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Nonprofit Marketing: Social Media

Nonprofit Marketing Challenges Nonprofit marketing can be challenging with limited resources are limited and staff. Organizations must use every hour and dollar wisely — there is no room for waste or inefficiency — and that includes marketing. This article will help you understand social media as it relates to your mission and how to use […]

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Small Business Marketing: Tell a Story

Small Business Marketing: Tell a Story

If small business marketing is your job, you must learn to tell a compelling story. Stories bring your copy to life. They make the difference between boring copy and words that mean something to the reader. Here’s an illustration of the power of story. I’m a fan of...

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Instagram Video: IGTV and What to Do With It

Instagram Video: IGTV and What to Do With It

Instagram video newcomer IGTV has just been released and is waiting for your content. I tried it out a few minutes ago on my personal account (because my friends will forgive me for looking foolish if need be). I haven't spent much time on the platform watching videos...

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Online Reviews: How to Handle Them

Online Reviews: How to Handle Them

Online Reviews Can Make or Break You Online reviews are a fact of business life. Like it or not, your customers are free to express themselves where it concerns your product or service. There's little you can do to prevent negative reviews other than provide a level...

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Instagram Marketing: Beat Instagram at the Link Game

Instagram Marketing: Beat Instagram at the Link Game

Why Instagram Marketing Can Be Frustrating Yes, Instagram marketing can make it difficult to share your content, as, unlike other social platforms, you can't post a link in an Instagram caption. Here's how I get around this. I set up a page called My Instalanding here...

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Keywords Aren't Just For SEO

Keywords Aren't Just For SEO

If you spend time with a search engine optimization (SEO) expert, they'll tell you to come up with 10 - 15 marketing keywords that you want to be found for online. FYI, I know very little about SEO and I value my clients enough to refer them to a real expert if they...

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How to Understand Your Customers and Increase Sales

How to Understand Your Customers and Increase Sales

If you'd like to increase sales, I have an exercise for you. I want you to begin to define your avatar(s). You may have more than one, in fact, you probably will. Wait - what’s an avatar? You may also have heard them referred to as personas. Same thing. You are...

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Small Business Growth: 5 Lessons from Azalea Pruning

Small Business Growth: 5 Lessons from Azalea Pruning

Small business growth is a bit like gardening. Sometimes you have to prune to stay healthy and flourish. Do you ever feel like work isn't fun anymore? When I first started freelancing, I felt the need to say yes to every opportunity. Refusing potential...

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Do I Need to Blog? Yes. Here's Why.

Do I Need to Blog? Yes. Here's Why.

I get this question often from clients who don't think they have the time to write original content: Do I need to blog? My answer is nearly always the same: Yes. Yes, and yes. Why is Blogging So Important? Google. I'm really talking about all search engines here, but...

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